Remote Buying
Delivery service
Collect your purchases at Plantion or have them delivered with ease.
Garden Centre Van Ginkel
Please contact the KOA Helpdesk immediately. Our specialists will be happy to assist you. The Helpdesk can be reached on working days between 05:00 and 17:00 on +31 (0)318 66 17 60.
Yes, Plantion will guide you step by step through the transition to KOSMOS. Support is available through:
Clear user guides
Instructional videos
Personal assistance via the KOA Helpdesk
Information sessions (registration is available via the page mentioned above)
As a buyer, you automatically receive login credentials for KOA (Remote Buying). KOA allows you to purchase products online via a live auction clock, giving you the flexibility to buy from home, the office, your box at Plantion or from any other auction location. All you need is a stable internet connection.
Purchased products can either be collected at Plantion or delivered through Plantion’s Delivery Service.
Learn more about KOA (Remote Buying) here.
A high-quality headset is required for KOA (Remote Buying). You can purchase a headset through Plantion for €45.00. Orders can be placed online.
For questions, please contact Customer Service on +31 (0)318 66 17 70 or via klantenservice@plantion.nl.
Order your headset here.
KOSMOS is the auction system used for purchasing in the Auction Room and through KOA (Remote Buying). The system has been developed to make the purchasing process more transparent, reliable and user-friendly.
