You can easily register with Plantion using the online registration form on our website. The registration process guides you step by step.

You can arrange delivery through the Plantion Delivery Service. Visit the Delivery Service page on our website for more information and to request a delivery.

You will receive your invoices by email each day around 12:00 noon at the registered email address. If you have not received your invoice or can no longer find the email, please contact Customer Service on +31 (0)318 66 17 70.

Plantion operates different opening hours for its various departments and facilities. You can view a complete overview of all opening hours here.

In most cases, claims are processed and reflected on your invoice the next working day. The processing time depends on when the claim is submitted (immediately after purchase or after receipt when using the Delivery Service) and on the assessment of the claim.

A correction resulting from a regrading is usually reflected on your invoice within 2 days. The exact processing time depends on when the regrading request is submitted (immediately after purchase or afterwards) and the assessment of the complaint.

Purchases at Plantion are paid by direct debit as standard, free of charge. In exceptional cases, payment by invoice is possible (excluding online purchases) and is subject to a €10 fee per invoice. Cash payments are not accepted.

You may use Danish trolleys free of charge. Rental charges apply depending on the length of use:

Buyers: 1 day free of charge (day of purchase)
Growers: 2 days free of charge (day of collection and day of return)

For long-term use, Danish trolleys can be rented through Plantion (logistiekemiddelen@plantion.nl) or via Container Centralen.

To take an auction trolley outside the auction premises, it must be fitted with a lock plate. Lock plates can be requested from the Logistics Department, where you can also specify the rental period for the auction trolley: day, week, month, quarter or year.

To reserve a permanent seat at the auction clock, please contact Account Manager Patricia Willems on +31 (0)318 66 17 97 or via patriciawillemsen@plantion.nl.

Purchases at Plantion Wholesale Centre are restricted to trade professionals, such as florists, garden centres and interior landscapers. This ensures you only encounter fellow industry professionals.

At Buurman Plants, Zalam B.V., Goedegebuure and De Mooij, access is limited to green resellers.
Alflora serves a broader target group, including gift shops, interior designers and growers looking for packaging materials or value-added products.

Would you like to become a customer? Complete the customer registration form.

Log in by entering your buyer number on the display at your seat. If two people are purchasing simultaneously using the same buyer number, add a 1 or 2 after the buyer number (for example, 223331 or 223332).

Plantion Brokerage gives you access to a network of carefully selected growers in Israel, Europe, Africa and South America. This enables you to source larger volumes of flowers and plants for your customers, promotional campaigns and events.

To register or for more information, please contact Customer Service at klantenservice@plantion.nl or +31 (0)318 66 17 00.

If you have forgotten your PIN code, you can request a new one by contacting Customer Service on +31 (0)318 66 17 70.

A quick loading bay is intended for fast loading and unloading. It is not permitted to leave your vehicle at the quick loading bay during the auction process.

If you would like to collect your purchased products later that day or the following day, you must notify the Service Point on the same day by calling +31 (0)318 66 18 42 or by email. The first 24 hours of storage are free of charge.

Yes, Plantion offers a Delivery Service to make purchasing easier for buyers. This all-in-one service includes:

Loading and wrapping Danish trolleys
Collection of Danish trolleys and packaging purchased through Plantion

Learn more about Plantion’s Delivery Service here.

Only commercial vehicles that meet the applicable diesel emissions standards and comply with the maximum permitted vehicle weight are allowed to enter the Plantion premises. This policy helps keep the Ede facility energy-efficient and minimises CO₂ emissions.

Lock plates can only be removed by a Logistics employee. Please contact Internal Logistics on +31 (0)318 66 18 10.

You may take a seat and log in at any position that is not marked as reserved on the display. If a seat is reserved but the buyer has not checked in by 06:00, the reservation expires for that day and you may use the seat and log in.

You can submit Brokerage orders by email to bestellingen@plantion.nl. Prefer to place your order by phone? Please call +31 (0)318 66 17 70.

You can load your purchases at the loading area. Your purchases will be brought to your vehicle.

Each parking space has a number marked on the ground at the front of the parking bay. Provide this number to the Service Point so your purchases can be delivered to your vehicle after the auction.
It is not permitted to be in the distribution area during or after the auction. You may wait in your vehicle until your purchases are delivered.
If you are parked at a (quick) loading bay, your purchases will be brought there so you can load them directly.

You can print your loading slips free of charge at the following locations:
On the balcony level: 2 printers
At the Service Point on the ground floor: 2 printers
Printing is available once you have logged out from your seat in the Auction Room.

A loading ticket must always be attached to the load carrier.

Vehicles up to 7.5 tonnes: You may park in the loading area.
Vehicles over 7.5 tonnes: Parking is only permitted at the (quick) loading bays.

The box holders are located in the building next to Plantion’s loading bays.

You receive a Danish trolley from the distribution area when you purchase more than 51% of the products on that trolley. This also applies to Container Centralen (CC) trolleys and shelves.

Packaging is credited on the same day if you return it before the auction. If you return packaging after the auction, it will be credited on the next purchasing day. The value of the returned packaging remains on your account, even if you do not make any purchases for a period of time.

Danish trolleys: You rent both the Danish trolley and the shelves, meaning the trolley and shelves remain your responsibility. Each Danish trolley therefore always has a single owner, such as a buyer, grower, transporter or Plantion.

Load carriers: You only pay for a lock plate when transporting the load carrier outside the auction premises. Within the auction premises, customers may use auction trolleys free of charge.

If products are missing from your purchase or you have a complaint, report it to the Service Point on the same day so that our staff can trace the products.
Delivered purchases via the Delivery Service: Report missing products on the day of delivery by emailing servicepunt@plantion.nl.
Quality issues: Please contact the Inspection Team at keur@plantion.nl and include a photo of the product with your email.

As a buyer, you automatically receive login credentials for KOA (Remote Buying). KOA allows you to purchase products online via a live auction clock, giving you the flexibility to buy from home, the office, your box at Plantion or from any other auction location. All you need is a stable internet connection.

Purchased products can either be collected at Plantion or delivered through Plantion’s Delivery Service.
Learn more about KOA (Remote Buying) here.

A high-quality headset is required for KOA (Remote Buying). You can purchase a headset through Plantion for €45.00. Orders can be placed online.

For questions, please contact Customer Service on +31 (0)318 66 17 70 or via klantenservice@plantion.nl.
Order your headset here.

Through Customer Relations, Plantion can provide an overview that demonstrates your sustainable purchasing. For more information about the certification or to apply, please contact Customer Service on +31 (0)318 66 17 70 or via klantenservice@plantion.nl.

With Auction Presales, part of the auction supply is made available online each evening at fixed prices. On average, up to 50% of the products that growers will supply the following day are offered through Auction Presales. This gives you, as a buyer, first choice of the products you want, although prices may differ from the auction clock prices the following morning.

Auction Presales is available as a module in the webshop, where you can view a catalogue of the current auction supply and the available products with their corresponding prices.

After registering, you will receive login credentials for the webshop. This allows you to purchase products at any time of day, from any location, and in any quantity you require. Whenever possible, products purchased through the webshop are delivered and invoiced together with your auction clock purchases.

For registration or questions about the webshop, please contact Customer Service via klantenservice@plantion.nl or +31 (0)318 66 17 70.

During the registration process, Plantion’s administration prepares a SEPA direct debit mandate for the customer. This form must be signed by the bank and returned to Plantion. Once received, the direct debit authorisation is activated and payments can be processed automatically.

For payments by SEPA Direct Debit (B2B SEPA), purchases are submitted to the bank for collection at the end of the day. In accordance with legal requirements, you will receive a pre-notification tomorrow and the amount will be debited from your account the following day.

You can easily register with Plantion using the online registration form on our website. The registration process guides you step by step.

You can view the current packaging rates here. You will find a complete and up-to-date overview of all packaging types and the associated costs.

You may use Danish trolleys free of charge. Rental charges apply depending on the length of use:

Buyers: 1 day free of charge (day of purchase)
Growers: 2 days free of charge (day of collection and day of return)

For long-term use, Danish trolleys can be rented through Plantion (logistiekemiddelen@plantion.nl) or via Container Centralen.

As a grower, you can supply your nursery stock or garden plants to Plantion’s Green Centre. The Green Centre works with more than 75 selected growers from across the Netherlands and is continuously expanding its assortment.
If you are interested in supplying products, simply contact Plantion to discuss the possibilities and registration procedure.

Yes, you can sell your flowers and plants online through Plantion’s various digital sales channels. Plantion offers Auction Presales and an extensive webshop, among other options, allowing you to offer products directly to buyers. These platforms make it easy to present your assortment online, receive orders and reach your customers more quickly.
Learn more about the possibilities for online sales here.

Yes, through Plantion Brokerage you can deliver your products directly to customers without financial risk. Plantion acts as a broker and connects you with interested buyers, such as wholesalers, exporters, supermarkets, garden centres, DIY stores and florists.

Plantion supports the entire order process, handles payment and ensures reliable delivery. The platform supports growers from Europe, Israel, Africa and South America in international trade. Interested in supplying products directly to customers? Please contact Plantion.

Only commercial vehicles that comply with the applicable diesel emissions standards and the maximum permitted weight for the loading area are allowed to enter the Plantion premises. Plantion encourages sustainable transport and aims to minimise CO₂ emissions. Only vehicles that meet these requirements will be granted access.

Products can be delivered on auction days until 04:00 at the latest. To prevent congestion and waiting times, Plantion operates a Time Slot Management system. Through the web portal, you or your transporter can reserve a time slot during which the products can be unloaded. By spreading deliveries throughout the day, Plantion can prepare your products for auction more efficiently and with greater care.

Learn more about Time Slot Management here.

You will receive payment one week after the sale of your supplied products. Plantion transfers the proceeds to your account, minus the agreed charges. In addition, you will receive a daily statement of the products supplied and, once a year, a complete annual overview for your records free of charge.

The general costs and rates for supplying products to Plantion can be found on the rates page. There you will find a complete overview of all supply-related charges, including any additional fees.

Loading area and loading bays:
Monday to Thursday: 03:30 – 21:00
Friday: 03:30 – 17:00
Saturday: 13:30 – 17:00
Sunday: 17:30 – 21:00

Logistics equipment depot (packaging, Danish trolleys and auction trolleys):
Monday to Friday: 05:00 – 15:00
Saturday and Sunday: Closed

Collection of logistics equipment outside opening hours is only possible if ordered before 13:00. Orders can be placed by phone on +31 (0)318 66 17 00 or via WebView.

View the other opening hours here.

Yes, as a grower you can follow the live stream of the auction process via My Plantion.

The live stream is only available during the auction process, on every auction day from 06:00 onwards.

You can submit your supply information via Floriday.

You can still supply products to Plantion, for example as a guest grower, an international grower or an occasional grower.

Plantion Shop & Go combines a physical product presentation with an online sales platform where your products are visible and available to purchasing professionals. You can showcase your assortment physically at the Ede location while also offering it online through the webshop.

Products can be offered through Shop & Go by existing Plantion suppliers, such as growers and suppliers of flowers, plants and related products. Please contact your Plantion representative to discuss the possibilities.

Products sold through Shop & Go are offered at fixed prices. Plantion takes care of the sales administration and order processing. You will receive detailed information about this from your Plantion contact person.

You will receive your login credentials once you become a Plantion customer and indicate on the registration form that you would like to purchase online. You can do this by selecting the Auction Presales and Webshop options.
Are you already a customer but do not have login credentials? You can request them via relatiebeheer@plantion.nl.

Yes, products from Plantion Shop & Go that are available to purchase online via the webshop can also be viewed and purchased in our showroom. The showroom is located at the Green Centre.

When you add a product to your shopping basket, the order is placed immediately and can no longer be removed from the basket. After completing your purchase, you will receive a confirmation email. This confirms that your order has been successfully placed and is being processed.

Please contact Customer Service as soon as possible on +31 (0)318 66 17 70.
Available Monday to Friday from 07:00 to 16:00.
Outside opening hours, for auction clock purchases please contact keur@plantion.nl.

Yes, you can have your products delivered. Simply complete the online transport request form.
If you have not yet used our delivery service, please contact one of our Account Managers:
Patricia Willemsen – +31 (0)318 66 17 97
Sylvia Spijker – +31 (0)318 66 17 84

If a product is temporarily unavailable and you would like to know when it will be back in stock, please contact Customer Service on +31 (0)318 66 17 70. For the most up-to-date availability, you can also keep an eye on the webshop.

Go to www.kosmos.plantion.nl and log in using the credentials you have received. Have you not received login credentials yet? Please request them from Customer Relations.

For optimal performance of KOSMOS, your computer or laptop should be running Windows 11 and you should use Google Chrome as your web browser.

Yes, the purchasing process remains largely unchanged. KOSMOS mainly makes buying more transparent and reliable.

Almost nothing changes in the Auction Room.
For KOA, a few adjustments have been made. These are clearly explained in the user guide.

All information about KOSMOS can be found in the user guide and the instructional videos. These are available on the KOSMOS page.

Please contact the KOA Helpdesk immediately. Our specialists will be happy to assist you. The Helpdesk can be reached on working days between 05:00 and 17:00 on +31 (0)318 66 17 60.

Yes, Plantion will guide you step by step through the transition to KOSMOS. Support is available through:

Clear user guides
Instructional videos
Personal assistance via the KOA Helpdesk
Information sessions (registration is available via the page mentioned above)

Many florists have little insight into their actual gross margin, as additional purchasing costs are often overlooked. Floral Profit gives you clear visibility into these costs and your actual margins. This allows you to make decisions based on reliable figures and actively manage the margins you want to achieve. As a result, even a one percent improvement can often generate thousands of euros in additional profit each year.

Floral Profit costs €59 per month with a monthly cancellable subscription. If you choose an annual subscription, the cost is €49 per month.

With real-time margin insight, you can link your pricing lists to purchased batches. This gives you immediate visibility into your margins, both per line item and overall. As a result, you always have up-to-date insight into your results and can be confident that you are achieving sufficient margin on every sale.

With advanced cost price calculation, you can define the correct cost factors for each supplier, such as transport costs, levies and additional surcharges. Floral Profit then automatically calculates the actual cost price for each item purchased.
This eliminates the need for manual calculations or estimates and ensures you always work with reliable and accurate cost prices.

Yes, Plantion Shop & Go is ideal for last-minute and supplementary purchases. Because the assortment is available immediately, you can respond quickly to unexpected demand or make last-minute additions to your assortment.

Yes, the Wholesale Centre can be easily combined with other purchasing channels at Plantion, such as auction clock purchasing and Plantion Shop & Go. This allows you to combine multiple purchasing moments efficiently.

Would you like to become a customer? Complete the

The Bloem-O-Maat is a flower vending machine (developed in collaboration with Plantion, VBW and Tops Vending) that allows you to sell flowers and bouquets 24/7. It is ideal for addressing staff shortages, extending opening hours and meeting customer expectations for convenience and availability.

As a florist, you stock the machine with bouquets or floral arrangements. Customers can view the products and pay directly using a card payment terminal. The vending machine operates easily and completely independently.

Yes. The vending machine is equipped with glass doors, ensuring that every product is clearly visible and attractively displayed. This encourages impulse purchases and makes it easy for customers to choose from the assortment.

The vending machine can be installed both indoors and outdoors and is suitable for refrigerated storage. This helps keep flowers fresh and saleable for longer, even in changing weather conditions.

Promotional materials are in-store communication tools that help present your assortment clearly and attractively. Seasonal campaigns focus on specific themes (such as a season, holiday or trend), allowing you to give your shop or location extra visibility and attract additional customer attention for a limited period.

You can expect materials such as posters, displays, price cards, product cards and other campaign materials for use in your shop. All materials are designed to help customers make purchasing decisions more quickly and to increase the visibility of promotions and seasonal assortments.

Clear communication in the right place on the shop floor makes your assortment stand out more effectively. It attracts more attention, helps customers make decisions more quickly and creates a professional in-store presentation, making customers more likely to make a purchase.

The materials are designed to be used immediately. You do not need to create or design anything yourself, but you can choose the materials that best suit your shop, assortment and the time of year.

Private label focuses on products or packaging with your own branding, such as your company name, visual identity or recognisable look. Customisation goes a step further and is tailored to your specific way of working, with solutions and agreements that suit your needs, for example in product composition, delivery and presentation.

These solutions are particularly suitable for organisations that want to present their assortment in a recognisable and consistent way. They are ideal for businesses with a defined brand identity, clear retail concepts or specific requirements regarding how products are supplied and presented.

Getting started begins with registration. We will then discuss your requirements and determine which options best suit your situation, ensuring a solution that fits your shop or retail formula.

Concept tables help create a calm and consistent shop floor presentation while allowing you to adapt your displays more quickly. Because the assortment is organised by theme and the presentation remains consistent, your offer becomes more attractive to customers and easier to maintain.

With Single-purchase trolleys, you can order a complete assortment for your plant tables in a single purchase. The assortment changes weekly and is aligned with the season and current market demand.

Table banners create recognition and a consistent presentation. They are designed in a universal style, built to last and easy to integrate into your existing shop layout.

The Pearl of the Month is a special plant that takes centre stage each month in the TV programme De Grote Tuinverbouwing. The plant is selected for its beauty, unique characteristics or popularity and is readily available from local florists and garden centres.

Each plant has its own care requirements. Ask your florist for advice on watering, light conditions, plant nutrition and any specific care instructions.

Follow us on social media to be among the first to discover each new Pearl of the Month. We share inspiring photos, styling ideas and stories behind the plants, helping you enrich your garden or interior with fresh inspiration.

The GRS webshop offers a wide assortment of cut flowers, houseplants and seasonal plants. Members can purchase online with transparent pricing and choose between direct purchasing via KOA or cash & carry.

GRS members receive a weekly email with the latest product assortment. This helps with planning purchases and managing assortments more effectively.

With Single-purchase trolleys, members can quickly and efficiently order a complete assortment in a single purchase. This makes the purchasing process clear, convenient and time-saving.

You will receive your login details once you become a Plantion customer and indicate during registration that you would like to purchase online. If you are already a customer but do not yet have login details, you can request them

Sustainability means taking the environment, people and future generations into account throughout the entire supply chain, from cultivation to consumer. This includes using resources more efficiently, reducing CO₂ emissions and promoting fair working conditions.

No single organisation can achieve sustainability on its own. By working together with suppliers, growers and customers, greater transparency is created and processes can be organised more efficiently and sustainably.

Short supply chains reduce transport, lower complexity and often result in a smaller environmental footprint. They also improve product freshness and traceability.

Sustainable cultivation focuses on reducing environmental impact, for example by:

• using fewer crop protection products
• using water and energy efficiently
• maintaining healthy soil conditions

Certifications and sustainability labels help demonstrate sustainability performance and provide transparency to customers. They support businesses in improving their processes and increase confidence in sustainably produced products.

Registration with Plantion is possible if you are a green reseller, such as a florist, garden centre, or landscaper. For hardware stores or home & living shops, a separate registration form applies via the Plantion Wholesale Centre.

You can find the registration form for buyers here.

You can find the current packaging (fust) rates here. There you’ll find a complete and up-to-date overview of all packaging types and the associated costs.

You can easily register with Plantion using the digital registration form on the website. The form guides you step by step through the registration process. Click here for the supplier registration .

You can find the current packaging (fust) rates here. There you’ll find a complete and up-to-date overview of all packaging types and the associated costs.

Plantion operates different opening hours for its various departments and facilities. You can find a complete overview of all opening hours here.

Yes, you can sell your flowers and plants online through Plantion’s various digital sales channels. Plantion offers, among others, Clock Presales (KVV) and an extensive webshop where you can offer your products directly to buyers.

These platforms make it easy to present your assortment online, receive orders, and reach your customers more quickly. Read more here about the possibilities for online sales.