As a Plantion purchaser, you will automatically receive a login code for Distance Selling. This will allow you to purchase ‘live’ at the auction clock over the internet, without having to make a special trip to Ede. Login codes are personal codes. This means that if your business will have several people completing purchases, you will need to request additional codes from Plantion. You can request additional codes by e-mailing email@example.com or ask at the Plantion reception.
KOA Help desk
Do you have any questions or problems? You can call the KOA Help desk: +31 318 66 17 60.
We are happy to help you with Distance Buying between 5 and 10 a.m.
The help desk is available from 10 a.m. till 5 p.m. for assistance with installation or settings.
The help desk can ask you to download Teamviewer.
You can purchase via DS from home, the office or your box at Plantion, and even from an auction room elsewhere. All you need is a stable internet connection. You can collect products that you have purchased from Plantion yourself, or have them delivered through Plantion.
Benefits of Distance Selling
Minimum PC or laptop requirements?
Processor: 1 GHz, 32-bits (x86) or 64-bits
Operating system: Microsoft Windows 10
(No support is available below Windows 10. The livestream only works on Windows 10 and not on Apple.)
For optimal work with remote buying livestream, it is recommended to work with a second screen.
Screen resolution: 17-inch display with minimum 1280 * 768 resolution (recommended)
Keyboard: QWERTY (separate numeric area on the keyboard is recommended)
For the proper functioning of remote buying, it is vital that the network connection is made with a network cable.
The use of remote buying over a wireless network (WiFi) is not recommended.
The ICT department cannot guarantee the proper operation of remote buying software if, during the use of remote buying software, other programs are also running on the laptop or PC.
A good headset is required for remote buying, and you can purchase one through Plantion at a cost of € 60.00.