Distance Buying (KOA)

Benefits of Distance Buying

• Live streaming of the auction process;
• You no longer need to be physically present at Plantion at 06.00 hrs;
• You can select products the evening before;
• You can view products thanks to photographs of the current range;
• You will receive a notification when products you are interested in come before the clock;
• Easy purchasing in real time from any location with access to the internet.

You can purchase via DS from home, the office or your box at Plantion, and even from an auction room elsewhere. All you need is a stable internet connection. You can collect products that you have purchased from Plantion yourself, or have them delivered through Plantion.

KOA Help desk

Do you have any questions or problems? You can call the KOA Help desk: +31 318 66 17 60.
We are happy to help you with Distance Buying between 5 and 10 a.m.
The help desk is available from 10 a.m. till 5 p.m. for assistance with installation or settings.
The help desk can ask you to download Teamviewer.

Want more explanation?
Then click here and watch the video instructions

Headsets
A good headset is required for remote buying, and you can purchase one through Plantion at a cost of € 60.00. Shipping costs will be added.

Minimum PC or laptop requirements?
Processor: 1 GHz, 32-bits (x86) or 64-bits
Operating system: Microsoft Windows 10
(No support is available below Windows 10. The livestream only works on Windows 10 and not on Apple.)
For optimal work with remote buying livestream, it is recommended to work with a second screen.
Screen resolution: 17-inch display with minimum 1280 * 768 resolution (recommended)
Keyboard: QWERTY (separate numeric area on the keyboard is recommended)

Internet
For the proper functioning of remote buying, it is vital that the network connection is made with a network cable.
The use of remote buying over a wireless network (WiFi) is not recommended.
The ICT department cannot guarantee the proper operation of remote buying software if, during the use of remote buying software, other programs are also running on the laptop or PC.