As of today, Plantion adds live video footage to its online buying programme KOA (Distance Selling, Kopen Op Afstand). The auction process in the bidding hall is shown every auction day using four cameras installed by RDJ AV. The possibility to watch live offers important support when buying. In combination with the Plantion delivery service, Distance Selling has become a lot more attractive for customers.
The introduction of Distance Selling with live streaming is in line with Plantion’s ambition to connect and innovate. Traditionally, the Plantion bidding room has been the ‘heart and soul’ of the company and that still applies. Every auction day, there is a physical auction and clock buyers come to Ede to inspect the products. At the same time, Plantion is working on renewing and improving services and processes. The ambition is that every customer can choose from a wide range of excellent services.
Remote experience
Distance Selling customers will immediately benefit from the new option to view in real time. The live-streaming is integrated into the latest version of the Distance Selling software (Aucxis). This can be downloaded from www.plantion.nl/en/distance-selling/ as of today. The razor-sharp video images can be viewed in two ways: in the programme itself instead of the usual product photos, or on a second screen separate from Distance Selling. On the second screen, the user can see live images of the three individual clocks and an overview of the entire auction room. The live-streaming makes the auction process much easier to follow and experience remotely. All authorised Plantion customers automatically have a registration code to use Distance Selling.
Delivery service
In line with this innovation, Plantion is also implementing a number of logistical improvements. After purchasing, Distance Selling customers can indicate when they would like to pick up their purchased items. Plantion can store the products for them and compact them. There is now also the advantageous Plantion delivery service. This guarantees fast and adequate delivery, in consultation, to any desired location.